Open RSS feeds not working in Feedbin

Resolved

Feed requests from the Feedbin RSS reader are hogging servers and resources, causing the Open RSS service to be significantly slow for other users. To preserve resources, requests from the reader are being blocked. As a result, its users are unable to add new Open RSS feeds to the application.

Requests from Feedbin are extraordinarily exceeding our rate limits and failing to adjust the frequency of requests according to the response headers given per guidelines when requesting feed content.

Our server is responding to Feedbin's requests with 429 Too Many Requests along with a Retry-After header that recommends the amount of seconds to wait before making a subsequent request to the same feed URL. But the application is failing to adjust the frequency of requests based on this information.

Below is an example from our logs showing a series of ~33 requests made from the Feedbin user agent in just 5 minutes, all of which have received a 429 Too Many Requests response.

Screenshot of request logs showing Feedbin requests all with 429 response code

04/20/2024 12:15 PM:
First identified in our logs and raised issue internally.
05/07/2024 6:38 PM:
Per issue 133, we've reached out to Feedbin and have given them specific recommendations to resolve this issue.
05/11/2024 9:12 AM:
We're experiencing even more requests being made by Feedbin across different IP addresses. IP addresses being used for the more aggressive requests are getting auto-banned by our systems. The requests are draining resources at a significant level, causing feeds to become noticeably slow and degrading the experience for other Open RSS users.
07/15/2024 3:54 PM:
This issue is still ongoing and affecting users of the Feedbin RSS reader. We've reached out to the Feedbin developer again to request an update on it being resolved.
07/31/2024 8:09 AM:
The developer of the Feedbin application still has not responded to our multiple requests to handle the issue.
08/05/2024 3:34 PM:
Feedbin developer confirms issue has been addressed, and Open RSS feeds in Feedbin should be working now. Issue is considered resolved, but still under evaluation in case it occurs again.
08/06/2024 9:26 AM:
Issue has been marked as resolved.
04/07/2025 7:12 PM:
User reported being unable to add Open RSS feeds to the application and getting a "Not found" error due to this issue. Therefore, issue is being reopened.
04/12/2025 7:28 AM:
User opened an issue at feedbin#745.
06/13/2025 7:25 AM:
Feedbin appears to have resolved the issue. We will be watching the activity over the next few days and will resolve this issue once we can confirm. Meanwhile, its status can be seen at app/feedbin.
06/25/2025 5:36 PM:
We're no longer seeing these issues being raised for the Feedbin application. Marking this as resolved.